For those who want to do their own importing from China and want to ask questions about the importing process without feeling silly, Graham offers friendly help and advice.
COVID-19 restrictions apply to Sydney at present. As a result, appointments will not be available until restrictions ease.
Where are you located?
Our warehouse is located in Ingleburn NSW.
How will I know when and where to collect my goods?
You will receive a pickup appointment confirmation email from QPS once your goods are ready and your payment is cleared. Information about where to pickup your goods will be provided in this email.
What do you need to bring?
You will need to present a copy of your pickup appointment confirmation email, printed or on your mobile, along with ID matching the authorised person’s details as listed in the confirmation email. Photo ID (driver’s licence, passport or photo id) will be required in order to receive your purchased goods.
Can someone else pick up my goods for me?
Yes they can. They will need a copy of your pickup appointment confirmation email, printed or on their mobile, along with their own photo ID.
What happens if I miss my pickup appointment?
Please call to schedule another pickup time or to make alternative delivery arrangements.