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Graham is the owner of QPS Importers

Contact GRAHAM, he will assist you

To contact QPS Importers, call Graham on +61 (0)2 6247 0249 or 0404 131349 or email him at graham@qpsimporters.com.au.

Location

Canberra, ACT, Australia

Phone

02 6247 0249

Email

graham@qpsimporters.com.au

Here are answers to some common questions Graham is asked. More questions are answered on our Frequently Asked Questions and Delivery Options pages. If you can’t find the answer to your question, you’re welcome to contact Graham using the details listed above.

I saw a product I liked. Can I buy just one item?

As importers, we mainly sell to Australian retailers and businesses. This means that minimum order quantities apply when you order our products and you must have an ABN. If you are a retailer or business owner, you are welcome to register for our trade program.

We export a range of Australian products to China. If you are interested in buying quality Australian products from us, we look forward to hearing from you. Information about our export products is available here.

Do you sell to the general public?

For every product line that we sell, we obtain samples from our manufacturers. This is part of our quality control process. When these samples are no longer needed, we make them available for sale at our warehouse sales or online at “direct from the Importer” prices. We also sell ex-display items and end-of-line products to the general public. In most cases, minimum order quantities do not apply to these items. If you would like to be notified when we hold a warehouse sale, please contact QPS Importers using the details on this page or subscribe to our blog.

What services do you offer?

QPS Importers provides help and assistance with Australian and overseas product sourcing, supplier relationship management, and quality control. In addition to this, we provide consulting services. These services include our popular Do It Yourself Importing Assistance. We recently expanded this service to include Do It Yourself Exporting Assistance.

Where are you located?

QPS Importers is a Canberra based business with a warehouse in Sydney, located in Ingleburn, NSW.

Can I pick up from your warehouse?

If you want to arrange a local pickup from our Sydney warehouse, please contact QPS Importers to organise a mutually convenient time. Because of COVID-19 travel restrictions, we are unable to offer local pickups at this time.

What is your mailing address?

Our postal address is PO Box 5097, Lyneham ACT 2602.

What are your company details?

Grathan59 Pty Ltd, ACN 134 586 333, ABN 45 134 586 333, Registered Address 5 Fairweather Circuit, Lyneham ACT 2602.

Who do I talk to about your website?

Call Kathy on +61 (0)2 6247 0249 or email her at kathy@qpsimporters.com.au

Products on display at the QPS Importers stand
Annual QPS Importers warehouse sale
QPS Importers displaying products at BHG

Contact Graham to make an appointment for warehouse pickup

COVID-19 restrictions apply to Sydney at present. As a result, appointments will not be available until restrictions ease.

Where are you located?

Our warehouse is located in Ingleburn NSW.

How will I know when and where to collect my goods?

You will receive a pickup appointment confirmation email from QPS once your goods are ready and your payment is cleared. Information about where to pickup your goods will be provided in this email.

What do you need to bring?

You will need to present a copy of your pickup appointment confirmation email, printed or on your mobile, along with ID matching the authorised person’s details as listed in the confirmation email. Photo ID (driver’s licence, passport or photo id) will be required in order to receive your purchased goods.

Can someone else pick up my goods for me?

Yes they can. They will need a copy of your pickup appointment confirmation email, printed or on their mobile, along with their own photo ID.

What happens if I miss my pickup appointment?

Please call to schedule another pickup time or to make alternative delivery arrangements.