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A small Australian-owned business, our name says it all. Our commitment to our customers is to provide high quality products and excellent service at the right price.

Based in Canberra, with a warehouse in Sydney, we have been importing a wide range of goods from China since 2009. We sell these products to retailers, wholesalers and directly to the public.

While we have an online shop, you won’t find all our products online. This is because some of them are only available through retail outlets. We also source products directly for business customers. If you are looking for something you can’t find on our site, please don’t hesitate to get in touch with us.

Our services include product sourcing, importing assistance and exporting assistance.

Graham is the driving force behind QPS Importers. He travels to China regularly to source new products, to oversee quality control and to visit suppliers. Kathy helps him part-time with marketing and the website. Kathy enjoys visiting China with Graham and attending trade shows in Australia and overseas.

QPS Importers offers product sourcing services to Australian businesses. From finding suppliers or conducting quality inspections through to an end-to-end and door-to-door service, Graham can help you find quality products from China that your customers will love to buy.

In this photo, Graham is visiting a metal outdoor furniture factory as part of his quality control process. For a behind the scenes view of this factory visit, visit the pictorial article on the blog.

Factory manager and sourcing agent
Talking to the supplier about the chair
Graham listening intently
Graham in his Ali Baba jacket
Graham inspecting a video door phone

Graham remembers what it was like when he first started importing products from China. He managed to navigate the maze of information, legislative requirements and the language barrier and he knows you can too. If you would like a helping hand for your do it yourself approach to importing, contact him today.

IMPORTER // OWNER

GRAHAM HANCOCK

I enjoy meeting the people behind every step of the importing process, from the marketers, manufacturers and transporters through to the buyers and end-users. Getting to know more about them and the work they do helps me to provide a better service to my customers.

About the photo

I took Kathy sightseeing to Zhongshan Park on one of our visits to Xiamen. We came across the globe and saw that the side with Australia on it was facing the sun. Kathy immediately had the camera out and I was under orders to pose. Our fellow tourists waited patiently while we took the photo. They were a little puzzled, as they were getting their photos taken with the eagles rather than between them. We pointed to ourselves “Ao da li ya ren” and then to “Ao da li ya” on the map, which had them smiling and nodding.

Graham standing in front of a globe showing Australia

Contact Graham to make an appointment for warehouse pickup

COVID-19 restrictions apply to Sydney at present. As a result, appointments will not be available until restrictions ease.

Where are you located?

Our warehouse is located in Ingleburn NSW.

How will I know when and where to collect my goods?

You will receive a pickup appointment confirmation email from QPS once your goods are ready and your payment is cleared. Information about where to pickup your goods will be provided in this email.

What do you need to bring?

You will need to present a copy of your pickup appointment confirmation email, printed or on your mobile, along with ID matching the authorised person’s details as listed in the confirmation email. Photo ID (driver’s licence, passport or photo id) will be required in order to receive your purchased goods.

Can someone else pick up my goods for me?

Yes they can. They will need a copy of your pickup appointment confirmation email, printed or on their mobile, along with their own photo ID.

What happens if I miss my pickup appointment?

Please call to schedule another pickup time or to make alternative delivery arrangements.